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News March 22 2006

Hey, Big Spender: Stay a While.

The Ministry of Tourism is launching a national and international campaign to encourage visitors to stay longer, spend more and feel a little more welcome

Tourism revenues have skyrocketed in the last few years as Egypt has redefined itself to European visitors as primarily a sun and sand location along the Red Sea, reaching $6.4 billion in 2005, up from $5.5 billion in 2004. The government’s efforts to support the industry are clear, with HC Securities estimating that in the 2005-06 budget, 5% of the services’ funding, or LE 9.6 billion, is earmarked for tourism.

According to Mahmoud El-Kaissouni, chairman of the board of the Egyptian Tourism Federation, the Ministry of Tourism’s top priority is to expand national and international publicity campaigns to promote tourism in Egypt. The Egyptian Tourism Federation, similar to a syndicate, represents both managers and employees working in the tourism industry.

The ministry plans to extend the domestic media campaign for a period of five years, to encourage domestic tourism and to shape public response to foreign tourists. The campaign will encourage all sectors of society to treat tourists as dear and important guests who are vital to the economy in Egypt and whose revenue improves the standard of living.

The second publicity campaign will target an international audience by advertising Egypt’s treasures, focusing not only on historic monuments but also on natural sites such as beaches and deserts. Despite repeated requests for an interview, the Ministry of Tourism had failed to make a representative available for comment at press time.

The ministry has been trying to encourage communication and work on a strategy that coordinates all of the ministries that affect the sector. El-Kaissouni says that some ministries and authorities are charging extra fees on any activity popular with tourists, to increase revenue. He cites restaurant and casino owners who pay a premium to open venues in tourist areas. “The ministry should be respected and treated as an independent entity that generates more income to the country and builds its future,” says El-Kaissouni.

Industry analysts point to the danger of additional terrorist attacks and weak infrastructure as obstacles to the sector’s growth. “Geopolitical risks still remain a concern, despite tourism showing a great resilience to the recent Sharm El-Sheikh bombings, [which resulted in] a lower-than-expected drop in tourists. Yet, fear of terrorists attacks still lies ahead, demanding higher security control,” says Germaine Benyamin, a financialanalyst at HC Securities. She adds that the services sector needs huge development, particularly in the areas of transportation and infrastructure.

El-Kaissouni suggests several steps the ministry should take to further enhance Egypt’s position as a tourist destination. He stresses the need to reactivate the Supreme Council of Tourism, which is chaired by the Prime Minister and includes eight ministries and all governorates of Egypt that contain tourism attraction sites. He argues that the council should convene every two months so that the ministries, particularly of Civil Aviation, the Interior, and Finance can coordinate their efforts. According to El-Kaissouni, decisions taken by the council in previous years were ignored. “This is the most important council of tourism in Egypt, and its decisions should be carried out immediately,” he says.

Benyamin suggests that the ministry should intensify its promotion campaign to focus on high net worth tourists. “So far we have been focused on promoting cultural and recreational tourism, missing other areas that indicate a huge potential: health, ecotourism and business tourism,” says Benyamin. “Aside from aiming at increasing the number of tourist arrivals in Egypt, we should also be targeting increasing their staying period and their spending through enhancing services provided.”

Boeing and AMC Airlines

A charter airline operating out of Cairo, today announced the delivery of the airline's first 737-800 with Blended Winglets. AMC's new 737-800 departed Boeing Field on Friday for a shuttle flight to its home base at Cairo International Airport.

AMC will operate four Boeing 737-800s, acquired via GECAS, as part of its initial plans for upgrade and expansion of its fleet. The airline was successfully launched in 1994 as an extension of Aircraft Maintenance Company which was established in 1988 by owner and President Elsayed Saber and his family.

"The Next-Generation 737-800 was the logical choice for us because it is the only aircraft in its class capable of performing the mission as we've defined it," said Mr. Saber. "The airplane has unmatched reliability and overall operating efficiency, allowing us the range to fly fully loaded to and from Egypt to the most northern parts of Europe and our other distant markets."

Boeing's 737 family of airplanes leads the single-aisle market as the most modern and highly efficient jetliner in its class.

"Having yet another positive assessment of the Next-Generation 737 from a well-experienced and highly qualified individual like Mr. Saber lends even greater credence to the airplane's well-deserved reputation for superior performance and its substantial benefit for operators in the Egyptian market, " said Ed Schachle, BCA's regional sales director. "We look forward to continuing to work with the airline as it executes its plans for profitability and growth."

AMC operates charter flights from Europe to Egypt's tourist destinations, as well as tailored charter flights.

Amadeus and Thomas Cook extend their partnership for four years

Amadeus and Thomas Cook have extended their partnership by signing a global agreement. The deal adds Egypt to the list of markets where the companies work together, and extends their partnership for another four years.

The agreement also covers Germany, France, Belgium, Austria, Hungary, Poland, UK, India and Sri Lanka. Thomas Cook, the largest travel agent in Egypt, with this deal, will become Amadeus’ largest travel agency customer in the country.

“Egypt is a key growth market for Amadeus: according to the Egyptian Tourism Authority 8.6 million more people visited the country in 2005 than in 2004. The authority expects 10 percent growth for 2006 too,” stated Amadeus.

Gillian Gibson, vice president, Multinational Customer Group, Amadeus, said, “Thomas Cook’s decision to expand the scope of our global agreement shows how seriously we take our role as technology partner to the travel industry.”

Egypt Air recently signed an agreement for Amadeus Altéa Customer Management Solution, according to which the airline will outsource its reservation, inventory and departure control systems to Amadeus.

As part of its ongoing strategic plan of modernisation, Egypt Air decided to replace its in-house legacy passenger service system, operational since 1982, with Altéa CMS. Amadeus will be the system integrator for Egypt Air's IT Modernisation Project, and through Altéa CMS, will provide the airline with state-of-the-art solutions for inventory management, multi-channel sales and reservation, full electronic ticket management plus distribution and departure control services.


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